Privacy Policy

Rubber stamp Craft respects your privacy. This policy explains how we collect, use, and protect personal information when you use rubberstampcraft.co.ke.

Information we collect

We collect information you provide when placing an order, contacting us, creating an account, or subscribing to communications. This may include your name, phone number, email address, delivery address, order details, and any text or artwork supplied for custom products. We also collect limited technical information, including IP address, device and browser data, and cookie preferences.

How we use information

We use information to process and deliver orders, provide customer support, personalise custom products, prevent fraud, meet legal obligations, and improve our website and services.

Payments and service providers

Payments are handled through the payment options displayed at checkout. We share only the information necessary with payment, delivery, hosting, analytics, and customer-support providers so they can provide their services. We do not sell personal information.

Cookies

We use essential cookies for the website, shopping cart, checkout, and account features. With your consent, we may also use analytics or marketing cookies. You can manage non-essential cookies through the cookie banner or browser settings.

Data retention and security

We retain information only for as long as necessary for orders, support, legal, accounting, and security purposes. We use reasonable measures to protect personal information, but no online service can guarantee absolute security.

Your rights and contact

You may request access to, correction of, or deletion of personal information, subject to legal obligations. Contact us at info@rubberstampcraft.co.ke, call +254 710440109, or write to Nairobi CBD, Ebony House, 2nd Floor, Room 001, Kenya.